Locatrix - Notice history

All systems operational

99.9921% uptime

PlanSafe - Operational

99.9842% uptime
Jun 2026 · 99.9521%Jul · 100.000%Aug · 100.000%

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Jun 2026
Jul 2026
Aug 2026

PlanStudio - Operational

100.000% uptime
Jun 2026 · 100.000%Jul · 100.000%Aug · 100.000%

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Jun 2026
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Notice history

View current status

Aug 2026

AUG26
Deploying PlanSafe build 1.0.148 (297)
CompletedMaintenance10 minutes
  • CompletedAugust 26, 2026 at 2:55 PMUTC
    Maintenance has completed successfully
  • In progressAugust 26, 2026 at 2:45 PMUTC
    Maintenance is now in progress
  • PlannedAugust 26, 2026 at 2:44 PMUTC

    SCORM improvements and bug fixes

PlanKit Service outage
ResolvedMajor outage1 hour 35 minutes
  • ResolvedUTC

    PlanKit Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Image Service outage
ResolvedMajor outage1 hour 34 minutes
  • ResolvedUTC

    Image Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Image Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Map Service outage
ResolvedMajor outage1 hour 35 minutes
  • ResolvedUTC

    Map Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Map Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Degraded email sending from PlanSafe & PlanStudio to Microsoft domains
ResolvedDegraded performance2 hours 24 minutes
  • ResolvedUTC

    This incident has been resolved. This issue only affected delivery to Microsoft 365 corporate customers, while delivery to consumer addresses (such as hotmail.com) remained unaffected.

  • IdentifiedUTC

    We are currently investigating this incident.

    PlanSafe and PlanSafe are experiencing issues with email sending being blocked to certain Microsoft 365 based customer email addresses. We are engaging with Microsoft to resolve the issue while a re-routing mitigation is being put in place.

Jul 2026

JUL27
Deploying PlanSafe build 1.0.145 (290)
CompletedMaintenance15 minutes
  • CompletedJuly 27, 2026 at 2:35 PMUTC
    Maintenance has completed successfully
  • In progressJuly 27, 2026 at 2:20 PMUTC
    Maintenance is now in progress
  • PlannedJuly 27, 2026 at 2:19 PMUTC

    Hot fix deployment for stability and performance improvements

JUL9
Deploying PlanSafe build 1.0.144 (286)
CompletedMaintenance15 minutes
  • CompletedJuly 09, 2026 at 3:45 PMUTC
    Maintenance has completed successfully
  • In progressJuly 09, 2026 at 3:30 PMUTC
    Maintenance is now in progress
  • PlannedJuly 09, 2026 at 3:28 PMUTC

    Scheduled maintenance to deploy new product updates to interactive questions and the slideshow.

Jun 2026

JUN22
Deploying PlanSafe build 1.0.142 (285)
CompletedMaintenance15 minutes
  • CompletedJune 22, 2026 at 11:45 AMUTC
    Maintenance has completed successfully
  • In progressJune 22, 2026 at 11:30 AMUTC
    Maintenance is now in progress
  • PlannedJune 22, 2026 at 7:05 AMUTC

    Enhanced compliance checks and updated phone number validation for improved accuracy.

JUN8
Deploying PlanSafe Build 1.0.137
CompletedMaintenance30 minutes
  • CompletedJune 08, 2026 at 1:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 08, 2026 at 12:30 PMUTC
    Maintenance is now in progress
  • PlannedJune 08, 2026 at 12:30 PMUTC

    PlanSafe June release brings a major update with new features, smarter email handling, and key fixes. Highlights include text-to-speech for course content, the ability to skip previously completed training across locations, and significant improvements to email deliverability with better handling of inactive learners and routing. You can now also disable individual compliance rules. Alongside this, we’ve resolved several UI and stability issues, improved table sorting, and delivered overall performance and security enhancements.

PlanSafe outage
ResolvedPartial outage1 hour 7 minutes
  • ResolvedUTC

    PlanSafe is now operational.

  • InvestigatingUTC

    PlanSafe cannot be accessed at the moment. We are currently investigating the issue.

JUN7
Deploying PlanSafe maintenance release with support for locatrix.net domain
CompletedMaintenance10 minutes
  • CompletedJune 07, 2026 at 6:10 PMUTC
    Maintenance has completed successfully
  • In progressJune 07, 2026 at 6:00 PMUTC
    Maintenance is now in progress
  • PlannedJune 07, 2026 at 6:00 PMUTC

    Brief system restart to apply an upgrade to support a new system hosting domain.

JUN7
Deployment of backend system upgrade
CompletedMaintenance46 minutes
  • CompletedJune 07, 2026 at 4:46 AMUTC
    Maintenance has completed successfully.
  • In progressJune 07, 2026 at 4:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 07, 2026 at 4:00 AMUTC

    A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes.

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