Locatrix - Notice history

All systems operational

99.9998% uptime

PlanSafe - Operational

99.9995% uptime
Aug 2026 · 100.000%Sep · 99.9986%Oct · 100.000%

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Aug 2026
Sep 2026
Oct 2026

PlanStudio - Operational

100.000% uptime
Aug 2026 · 100.000%Sep · 100.000%Oct · 100.000%

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Aug 2026
Sep 2026
Oct 2026

Notice history

View current status

Oct 2026

OCT21
Deploying PlanSafe build 1.0.153 (312)
CompletedMaintenance15 minutes
  • CompletedOctober 21, 2026 at 12:15 PMUTC
    Maintenance has completed successfully
  • In progressOctober 21, 2026 at 12:00 PMUTC
    Maintenance is now in progress
  • PlannedOctober 21, 2026 at 6:59 AMUTC

    Markup editor improvements and minor bug fixes

Map Service outage
ResolvedMajor outage7 minutes
  • ResolvedUTC

    Map Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Map Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

OCT11
Deployment of backend system upgrade
CompletedMaintenance40 minutes
  • CompletedOctober 11, 2026 at 4:40 AMUTC

    Maintenance has completed successfully.

  • In progressOctober 11, 2026 at 4:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 02, 2026 at 6:04 AMUTC

    A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes.

OCT6
Deploying PlanSafe build 1.0.152 (311)
CompletedMaintenance20 minutes
  • CompletedOctober 06, 2026 at 3:35 PMUTC
    Maintenance has completed successfully
  • In progressOctober 06, 2026 at 3:15 PMUTC
    Maintenance is now in progress
  • PlannedOctober 06, 2026 at 3:11 PMUTC

    Scheduled maintenance to deploy a new feature release that includes the beta markup editor.

OCT3
Planned Maintenance: PlanSafe Database Upgrade
CompletedMaintenance45 minutes
  • CompletedOctober 03, 2026 at 1:45 PMUTC
    Maintenance has completed successfully
  • In progressOctober 03, 2026 at 1:00 PMUTC
    Maintenance is now in progress
  • PlannedOctober 01, 2026 at 10:22 PMUTC
    We are planning for a scheduled maintenance during that time.

Sep 2026

Account Service outage
ResolvedMajor outage6 minutes
  • ResolvedUTC

    Account Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Account Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Spatial Plan Service outage
ResolvedMajor outage32 minutes
  • ResolvedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Spatial Plan Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

PlanSafe outage
ResolvedPartial outage1 minute
  • ResolvedUTC

    PlanSafe is now operational.

  • InvestigatingUTC

    PlanSafe cannot be accessed at the moment. We are currently investigating the issue.

SEP21
Deploying PlanSafe build 1.0.151 (309)
CompletedMaintenance15 minutes
  • CompletedSeptember 21, 2026 at 4:35 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 21, 2026 at 4:20 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 21, 2026 at 4:15 PMUTC

    Bug fix release to adjust display ordering on the premises page and add email logging visibility

SEP16
Deploying PlanSafe build 1.0.150 (308)
CompletedMaintenance15 minutes
  • CompletedSeptember 16, 2026 at 3:20 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 16, 2026 at 3:05 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 16, 2026 at 3:02 PMUTC

    Improvements to platform email sending stability.

Aug 2026

AUG26
Deploying PlanSafe build 1.0.148 (297)
CompletedMaintenance10 minutes
  • CompletedAugust 26, 2026 at 2:55 PMUTC
    Maintenance has completed successfully
  • In progressAugust 26, 2026 at 2:45 PMUTC
    Maintenance is now in progress
  • PlannedAugust 26, 2026 at 2:44 PMUTC

    SCORM improvements and bug fixes

PlanKit Service outage
ResolvedMajor outage1 hour 35 minutes
  • ResolvedUTC

    PlanKit Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Image Service outage
ResolvedMajor outage1 hour 34 minutes
  • ResolvedUTC

    Image Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Image Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Map Service outage
ResolvedMajor outage1 hour 35 minutes
  • ResolvedUTC

    Map Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Map Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Degraded email sending from PlanSafe & PlanStudio to Microsoft domains
ResolvedDegraded performance2 hours 24 minutes
  • ResolvedUTC

    This incident has been resolved. This issue only affected delivery to Microsoft 365 corporate customers, while delivery to consumer addresses (such as hotmail.com) remained unaffected.

  • IdentifiedUTC

    We are currently investigating this incident.

    PlanSafe and PlanSafe are experiencing issues with email sending being blocked to certain Microsoft 365 based customer email addresses. We are engaging with Microsoft to resolve the issue while a re-routing mitigation is being put in place.

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