We have identified the cause being a rate limit imposed on our mail server by Microsoft. We are currently investigating potential mitigative measures, along with working with Microsoft to resolve this issue. If you are experiencing this issue, please wait a while before trying again.
We are aware of issues with emails being delivered to personal Microsoft email addresses, impacting outlook, live, and hotmail emails.
This is affecting:
PlanSafe
Email reminders
Access codes
New user invites
Certificate emails
PlanStudio
Partnership invitations
Collapse group
Products
PlanSafe - Partial outage
PlanStudio - Partial outage
Expand group
API
Backend