Locatrix - Notice history

All systems operational

99.8275% uptime

PlanSafe - Operational

99.8275% uptime
Feb 2026 · 99.4578%Mar · 100.000%Apr · 100.000%

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Feb 2026
Mar 2026
Apr 2026

PlanStudio - Operational

99.8275% uptime
Feb 2026 · 99.4578%Mar · 100.000%Apr · 100.000%

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Feb 2026
Mar 2026
Apr 2026

Notice history

View current status

Apr 2026

APR14
Deploying markup editor
CompletedMaintenance15 minutes
  • CompletedApril 14, 2026 at 11:45 AMUTC
    Maintenance has completed successfully
  • In progressApril 14, 2026 at 11:30 AMUTC
    Maintenance is now in progress
  • PlannedApril 14, 2026 at 11:30 AMUTC

    Deploying markup editor. We are planning for a scheduled downtime during that time.

APR11
Annual site security certificate update
CompletedMaintenance7 minutes
  • CompletedApril 11, 2026 at 12:07 PMUTC
    Maintenance has completed successfully.
  • In progressApril 11, 2026 at 12:00 PMUTC
    Maintenance is now in progress
  • PlannedApril 11, 2026 at 12:00 PMUTC

    May result in a 5-10 minute downtime

APR2
Deploying PlanSafe Build 1.0.134 (278)
CompletedMaintenance
  • In progressApril 02, 2026 at 7:59 PMUTC
    Maintenance is now in progress.
  • PlannedApril 02, 2026 at 7:58 PMUTC
    We are planning for a scheduled maintenance during that time.
  • CompletedApril 02, 2026 at 7:58 PMUTC
    Maintenance has completed successfully.

Mar 2026

MAR25
Deploying PlanSafe Build 1.0.133 (276)
CompletedMaintenance15 minutes
  • CompletedMarch 25, 2026 at 3:37 PMUTC
    Maintenance has completed successfully
  • In progressMarch 25, 2026 at 3:22 PMUTC
    Maintenance is now in progress
  • PlannedMarch 25, 2026 at 3:22 PMUTC
    We are planning for a scheduled maintenance during that time.
Image Service outage
ResolvedMajor outage1 minute
  • ResolvedUTC

    Image Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Image Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Account Service outage
ResolvedMajor outage8 minutes
  • ResolvedUTC

    Account Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Account Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Image Service outage
ResolvedMajor outage12 minutes
  • ResolvedUTC

    Image Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Image Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Map Service outage
ResolvedMajor outage12 minutes
  • ResolvedUTC

    Map Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Map Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Feb 2026

Email Deliverability Issues
ResolvedPartial outage18 hours 12 minutes
  • ResolvedUTC

    Mitigations have been applied on our mail servers by Microsoft, and service is restored with affected customers now being able to receive emails again. We are continuing to monitor the situation for any further degradation in email delivery.

  • IdentifiedUTC

    We have identified the cause being a rate limit imposed on our mail server by Microsoft. We are currently investigating potential mitigative measures, along with working with Microsoft to resolve this issue. If you are experiencing this issue, please wait a while before trying again.

  • InvestigatingUTC

    We are aware of issues with emails being delivered to personal Microsoft email addresses, impacting outlook, live, and hotmail emails.

    This is affecting:

    PlanSafe

    • Email reminders

    • Access codes

    • New user invites

    • Certificate emails

    PlanStudio

    • Partnership invitations

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