Locatrix - Notice history

All systems operational

99.9781% uptime

PlanSafe - Operational

100.000% uptime
May 2024 · 100.000%Jun · 100.000%Jul · 100.000%

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May 2024
Jun 2024
Jul 2024

PlanStudio - Operational

99.9563% uptime
May 2024 · 99.8716%Jun · 100.000%Jul · 100.000%

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May 2024
Jun 2024
Jul 2024

Notice history

View current status

Jul 2024

JUL8
Deployment of backend system upgrade
CompletedMaintenance21 minutes
  • CompletedJuly 08, 2024 at 10:21 AMUTC
    Maintenance has completed successfully.
  • PlannedJuly 08, 2024 at 10:00 AMUTC
    A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes.

Jun 2024

JUN18
Deployment of backend system upgrade
CompletedMaintenance12 minutes
  • CompletedJune 18, 2024 at 10:12 AMUTC
    Maintenance has completed successfully.
  • In progressJune 18, 2024 at 10:04 AMUTC
    Maintenance is now in progress.
  • PlannedJune 18, 2024 at 10:00 AMUTC
    A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes.
Some images and videos are not loading in PlanSafe
Resolved

  • We are aware that some images and videos are not loading in PlanSafe.
    We are currently investigating this incident.

    UTC
JUN10
Deployment of backend system upgrade
CompletedMaintenance36 minutes
  • CompletedJune 10, 2024 at 10:36 AMUTC
    Maintenance has completed successfully.
  • PlannedJune 10, 2024 at 10:00 AMUTC
    A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes.
  • In progressJune 10, 2024 at 9:59 AMUTC
    Maintenance is now in progress.
PlanStudio intermittent connection issues
ResolvedDegraded performance333 hours 19 minutes
  • ResolvedUTC

    This incident has been resolved. But we are still waiting to hear from our cloud service provider.

  • IdentifiedUTC

    The issue was caused by one of our cloud service providers. They have identified the problem and have rolled out the fix.

    We have requested additional information and will provide updates as they become available.

  • InvestigatingUTC

    We are aware of intermittent connectivity issues in PlanStudio. Users might experience periods of network issues or code 500 errors. We are currently investigating the cause of the problem.

May 2024

PlanStudio outage
ResolvedMajor outage14 minutes
  • ResolvedUTC

    PlanStudio is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    PlanStudio cannot be accessed at the moment. This incident was created by an automated monitoring service.

PlanKit API outage
ResolvedMajor outage16 minutes
  • ResolvedUTC

    PlanKit API is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    PlanKit API cannot be accessed at the moment. This incident was created by an automated monitoring service.

PlanKit Service outage
ResolvedMajor outage17 minutes
  • ResolvedUTC

    PlanKit Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Image Service outage
ResolvedMajor outage34 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Image Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

MAY27
Deployment of backend system upgrade
CompletedMaintenance30 minutes
  • CompletedMay 27, 2024 at 10:30 AMUTC
    Maintenance has completed successfully.
  • In progressMay 27, 2024 at 10:00 AMUTC
    A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes.

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