Locatrix - Notice history

All systems operational

99.9191% uptime

PlanSafe - Operational

99.8443% uptime
Aug 2025 · 99.9886%Sep · 100.000%Oct · 99.5544%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

PlanStudio - Operational

99.9939% uptime
Aug 2025 · 100.000%Sep · 100.000%Oct · 99.9821%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Notice history

View current status

Oct 2025

OCT30
Deploying PlanSafe Build 1.0.129 (272)
CompletedMaintenance10 minutes
  • CompletedOctober 30, 2025 at 2:55 PMUTC
    Maintenance has completed successfully
  • In progressOctober 30, 2025 at 2:45 PMUTC
    Maintenance is now in progress
  • PlannedOctober 30, 2025 at 2:45 PMUTC

    Brief scheduled maintenance for regular system upgrades.

Microsoft 365 Global Services Outage
ResolvedDegraded performance9 hours 40 minutes
  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    PlanSafe & PlanStudio still remain accessible, but there are known problems with our Microsoft hosted media CDN that may result in problems with viewing product content, such as images shown during training.

    Latest update from Microsoft:

    We initiated the deployment of our "last known good" configuration, which has now successfully been completed. Customers may have begun to see initial signs of recovery. We are currently recovering nodes and routing traffic through healthy nodes, and as we make progress in this workstream, customers will continue to see improvement.

    At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 23:20 UTC on 29 October 2025.

  • MonitoringUTC

    Microsoft Azure and other 365 services are being impacted by a recent outage that is currently under investigation. PlanSafe and PlanStudio are still operational at this time, but may experience degraded performance or timeouts when loading.

    The most recent update from Microsoft states:

    "Starting at approximately 16:00 UTC, we began experiencing DNS issues resulting in availability degradation of some services. We have taken action that is expected to address the portal access issues here shortly. We are actively investigating the underlying issue and additional mitigation actions."

OCT26
Deployment of backend system upgrade
CompletedMaintenance12 minutes
  • CompletedOctober 26, 2025 at 4:12 AMUTC
    Maintenance has completed successfully.
  • In progressOctober 26, 2025 at 4:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 26, 2025 at 4:00 AMUTC

    A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes.

Map Service outage
ResolvedMajor outage26 minutes
  • ResolvedUTC

    Map Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Map Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Account Service outage
ResolvedMajor outage26 minutes
  • ResolvedUTC

    Account Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Account Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2025

SEP25
Deploying PlanSafe Build 1.0.127 (270)
CompletedMaintenance11 minutes
  • CompletedSeptember 25, 2025 at 11:41 AMUTC
    Maintenance has completed successfully.
  • In progressSeptember 25, 2025 at 11:30 AMUTC
    Maintenance is now in progress
  • PlannedSeptember 25, 2025 at 11:30 AMUTC
    We are planning for a scheduled maintenance during that time.
SEP24
Deploying PlanSafe build 1.0.126
CompletedMaintenance20 minutes
  • CompletedSeptember 24, 2025 at 11:50 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 24, 2025 at 11:30 AMUTC
    Maintenance is now in progress
  • PlannedSeptember 24, 2025 at 11:30 AMUTC
    We are planning for a scheduled maintenance during that time.

Aug 2025

AUG26
PlanSafe V2 - Hotfix
CompletedMaintenance10 minutes
  • CompletedAugust 26, 2025 at 2:10 PMUTC
    Maintenance has completed successfully
  • In progressAugust 26, 2025 at 2:00 PMUTC
    Maintenance is now in progress
  • PlannedAugust 26, 2025 at 2:00 PMUTC

    Minor bugfix related to a configuration component.

AUG25
PlanSafe maintenance deployment
CompletedMaintenance10 minutes
  • CompletedAugust 25, 2025 at 5:40 PMUTC
    Maintenance has completed successfully
  • In progressAugust 25, 2025 at 5:30 PMUTC
    Maintenance is now in progress
  • PlannedAugust 25, 2025 at 5:30 PMUTC

    Regular deployment of PlanSafe system feature upgrades. May cause a brief outage of around 5-10 minutes.

AUG10
Deployment of backend system upgrade
CompletedMaintenance37 minutes
  • CompletedAugust 10, 2025 at 4:37 AMUTC
    Maintenance has completed successfully.
  • In progressAugust 10, 2025 at 4:00 AMUTC
    Maintenance is now in progress.
  • PlannedAugust 10, 2025 at 4:00 AMUTC
    A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes.
PlanSafe outage
ResolvedPartial outage14 minutes
  • ResolvedUTC

    PlanSafe is now operational.

  • InvestigatingUTC

    PlanSafe cannot be accessed at the moment. We are currently investigating the issue.

PlanSafe outage
ResolvedPartial outage1 minute
  • ResolvedUTC

    PlanSafe is now operational.

  • InvestigatingUTC

    PlanSafe cannot be accessed at the moment. We are currently investigating the issue.

Previous

Aug 2025 to Oct 2025

Next