tag:status.locatrix.com,2005:/history Locatrix Status - Incident history 2026-04-14T11:30:00.000+00:00 Locatrix tag:status.locatrix.com,2005:Maintenance/cmnyhzr8z01kgdwp5ltu2h2di 2026-04-14T11:30:00.000+00:00 2026-04-14T11:30:00.000+00:00 Deploying markup editor Type: Maintenance

Duration: 15 minutes

Affected Components: PlanSafe

Apr 14, 11:30:00 GMT+0
Identified - Deploying markup editor. We are planning for a scheduled downtime during that time..

Apr 14, 11:30:01 GMT+0
Identified - Maintenance is now in progress.

Apr 14, 11:45:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.locatrix.com,2005:Maintenance/cmnua44uu031dn0sv90kv63ou 2026-04-11T12:00:00.000+00:00 2026-04-11T12:00:00.000+00:00 Annual site security certificate update Type: Maintenance

Duration: 8 minutes

Affected Components: PlanSafe

Apr 11, 12:00:00 GMT+0
Identified - May result in a 5-10 minute downtime.

Apr 11, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 11, 12:07:52 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.locatrix.com,2005:Maintenance/cmnhwdpri02y4nerd4w4joq61 2026-04-02T19:58:00.000+00:00 2026-04-02T19:58:00.000+00:00 Deploying PlanSafe Build 1.0.134 (278) Type: Maintenance

Duration: 1 minute

Affected Components: PlanSafe

Apr 2, 19:58:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Apr 2, 19:59:07 GMT+0
Identified - Maintenance is now in progress..

Apr 2, 19:58:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.locatrix.com,2005:Maintenance/cmn66ybye0d7r13fnkj5f5pov 2026-03-25T15:22:00.000+00:00 2026-03-25T15:22:00.000+00:00 Deploying PlanSafe Build 1.0.133 (276) Type: Maintenance

Duration: 15 minutes

Affected Components: PlanSafe

Mar 25, 15:22:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Mar 25, 15:22:01 GMT+0
Identified - Maintenance is now in progress.

Mar 25, 15:37:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.locatrix.com,2005:Incident/cmn274g1j0skv995p54om6jn8 2026-03-22T20:15:00.918+00:00 2026-03-22T20:15:00.925+00:00 Image Service outage Type: Incident

Duration: 1 minute

Affected Components: Image Service

Mar 22, 20:15:00 GMT+0
Investigating - Image Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 22, 20:16:03 GMT+0
Resolved - Image Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmn0ylw890esc5x7avrb0027u 2026-03-21T23:28:52.329+00:00 2026-03-21T23:28:52.342+00:00 Account Service outage Type: Incident

Duration: 8 minutes

Affected Components: Account Service

Mar 21, 23:28:52 GMT+0
Investigating - Account Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 21, 23:37:00 GMT+0
Resolved - Account Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmn0ygots0ep74iuru91i5djz 2026-03-21T23:24:49.456+00:00 2026-03-21T23:24:49.465+00:00 Image Service outage Type: Incident

Duration: 12 minutes

Affected Components: Image Service

Mar 21, 23:24:49 GMT+0
Investigating - Image Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 21, 23:36:50 GMT+0
Resolved - Image Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmn0yg84c0er0wzchcj1f11ky 2026-03-21T23:24:27.804+00:00 2026-03-21T23:24:27.818+00:00 Map Service outage Type: Incident

Duration: 12 minutes

Affected Components: Map Service

Mar 21, 23:24:27 GMT+0
Investigating - Map Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 21, 23:36:28 GMT+0
Resolved - Map Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmn0xev0v0e5s77usn9u0rhrv 2026-03-21T22:55:24.558+00:00 2026-03-21T22:55:24.567+00:00 PlanKit Service outage Type: Incident

Duration: 21 hours and 21 minutes

Affected Components: PlanKit Service

Mar 21, 22:55:24 GMT+0
Investigating - PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 22, 20:16:14 GMT+0
Resolved - PlanKit Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmn0x344j0efrfbud3f0lm57i 2026-03-21T22:46:16.483+00:00 2026-03-21T22:46:16.493+00:00 PlanKit Service outage Type: Incident

Duration: 2 minutes

Affected Components: PlanKit Service

Mar 21, 22:46:16 GMT+0
Investigating - PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 21, 22:48:37 GMT+0
Resolved - PlanKit Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmm15ob0h01ulv24k59jm66rl 2026-02-24T18:00:00.000+00:00 2026-02-25T12:12:00.000+00:00 Email Deliverability Issues Type: Incident

Duration: 18 hours and 12 minutes

Affected Components: PlanSafe, PlanStudio

Feb 25, 12:12:00 GMT+0
Resolved - Mitigations have been applied on our mail servers by Microsoft, and service is restored with affected customers now being able to receive emails again. We are continuing to monitor the situation for any further degradation in email delivery..

Feb 24, 18:00:00 GMT+0
Investigating - We are aware of issues with emails being delivered to personal Microsoft email addresses, impacting outlook, live, and hotmail emails. This is affecting: **PlanSafe** * Email reminders * Access codes * New user invites * Certificate emails **PlanStudio** * Partnership invitations.

Feb 24, 22:12:00 GMT+0
Identified - We have identified the cause being a rate limit imposed on our mail server by Microsoft. We are currently investigating potential mitigative measures, along with working with Microsoft to resolve this issue. If you are experiencing this issue, please wait a while before trying again..

]]> tag:status.locatrix.com,2005:Incident/cmkvxir570crx9n71ggk72zlj 2026-01-27T01:40:10.602+00:00 2026-01-27T01:40:10.615+00:00 PlanKit API outage Type: Incident

Duration: 9 minutes

Affected Components: PlanKit API

Jan 27, 01:40:10 GMT+0
Investigating - PlanKit API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 27, 01:49:09 GMT+0
Resolved - PlanKit API is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmj59gzuf06ntrwl54v9tsye1 2025-12-14T03:30:00.000+00:00 2025-12-14T03:30:00.000+00:00 Partial outage - PlanStudio publishing & API requests Type: Incident

Duration: 8 hours and 23 minutes

Affected Components: ESAPI, Event Service, Gateway , PlanSafe, , PlanStudio, API →

Dec 14, 03:30:00 GMT+0
Identified - We have identified an issue with the affected database and are working with Azure Support on a fix..

Dec 14, 07:55:42 GMT+0
Monitoring - Our hosting partner has implemented a fix and we are currently monitoring the result..

Dec 14, 11:52:35 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.locatrix.com,2005:Maintenance/cmj103gwe049n4capwkngswur 2025-12-11T11:30:00.000+00:00 2025-12-11T11:30:00.000+00:00 Deploying PlanSafe Build 1.0.131 (274) - SCORM hot fix Type: Maintenance

Duration: 20 minutes

Affected Components: PlanSafe

Dec 11, 11:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Dec 11, 11:30:01 GMT+0
Identified - Maintenance is now in progress.

Dec 11, 11:50:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.locatrix.com,2005:Incident/cmiulpdjp03dok7ov2j92mkmn 2025-12-06T18:02:13.333+00:00 2025-12-06T18:02:13.350+00:00 PlanSafe outage Type: Incident

Duration: 1 minute

Affected Components: PlanSafe

Dec 6, 18:02:13 GMT+0
Investigating - PlanSafe cannot be accessed at the moment. We are currently investigating the issue..

Dec 6, 18:03:14 GMT+0
Resolved - PlanSafe is now operational..

]]> tag:status.locatrix.com,2005:Incident/cmiqbfuu700ju12dyd9ri55fh 2025-12-03T18:03:48.318+00:00 2025-12-03T18:03:48.337+00:00 PlanSafe outage Type: Incident

Duration: 1 minute

Affected Components: PlanSafe

Dec 3, 18:03:48 GMT+0
Investigating - PlanSafe cannot be accessed at the moment. We are currently investigating the issue..

Dec 3, 18:04:48 GMT+0
Resolved - PlanSafe is now operational..

]]> tag:status.locatrix.com,2005:Maintenance/cmihitk3w01s9dkhkxhorgh06 2025-11-27T14:25:00.000+00:00 2025-11-27T14:25:00.000+00:00 Deploying PlanSafe Build 1.0.130 (273) Type: Maintenance

Duration: 10 minutes

Affected Components: PlanSafe

Nov 27, 14:25:00 GMT+0
Identified - Brief scheduled maintenance for regular system upgrades..

Nov 27, 14:25:01 GMT+0
Identified - Maintenance is now in progress.

Nov 27, 14:35:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.locatrix.com,2005:Incident/cmi17mb9h0ozgsimlst4fb5fg 2025-11-16T04:22:36.677+00:00 2025-11-16T04:22:36.691+00:00 PlanKit Service outage Type: Incident

Duration: 4 hours and 3 minutes

Affected Components: Map Service, PlanSafe, PlanKit Service, Account Service, ESAPI, Event Service, PlanKit API, ADFS Authentication, Image Service, Spatial Plan Service, Gateway , PlanStudio

Nov 16, 04:22:36 GMT+0
Investigating - PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 16, 08:25:23 GMT+0
Resolved - We identified that a recently-deployed change was causing performance degradation, and have rolled back the change..

]]> tag:status.locatrix.com,2005:Incident/cmi16wrxa00ubetb0u100oek9 2025-11-16T04:02:45.213+00:00 2025-11-16T04:04:45.846+00:00 PlanKit Service outage Type: Incident

Duration: 2 minutes

Affected Components: PlanKit Service

Nov 16, 04:04:45 GMT+0
Resolved - PlanKit Service is now operational! This update was created by an automated monitoring service..

Nov 16, 04:02:45 GMT+0
Investigating - PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmi14elpa00x210tn01puugrt 2025-11-16T02:52:38.109+00:00 2025-11-16T02:52:38.121+00:00 PlanKit Service outage Type: Incident

Duration: 1 minute

Affected Components: PlanKit Service

Nov 16, 02:52:38 GMT+0
Investigating - PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 16, 02:53:39 GMT+0
Resolved - PlanKit Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmi0z5if70082ggh1hybcdx7f 2025-11-16T00:25:35.875+00:00 2025-11-16T00:25:35.888+00:00 PlanKit Service outage Type: Incident

Duration: 1 minute

Affected Components: PlanKit Service

Nov 16, 00:25:35 GMT+0
Investigating - PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 16, 00:26:57 GMT+0
Resolved - PlanKit Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Maintenance/cmhdj8pqg003i39n9si3werdu 2025-10-30T14:45:00.000+00:00 2025-10-30T14:45:00.000+00:00 Deploying PlanSafe Build 1.0.129 (272) Type: Maintenance

Duration: 10 minutes

Affected Components: PlanSafe

Oct 30, 14:45:00 GMT+0
Identified - Brief scheduled maintenance for regular system upgrades..

Oct 30, 14:45:01 GMT+0
Identified - Maintenance is now in progress.

Oct 30, 14:55:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.locatrix.com,2005:Incident/cmhc8dpdh00af9g4x2fkmwooo 2025-10-29T16:49:38.339+00:00 2025-10-30T02:30:00.000+00:00 Microsoft 365 Global Services Outage Type: Incident

Duration: 9 hours and 40 minutes

Affected Components: PlanSafe, PlanStudio

Oct 30, 02:30:00 GMT+0
Resolved - This incident has been resolved..

Oct 29, 16:49:38 GMT+0
Monitoring - Microsoft Azure and other 365 services are being impacted by a recent outage that is currently under investigation. PlanSafe and PlanStudio are still operational at this time, but may experience degraded performance or timeouts when loading. The most recent update from Microsoft states: "Starting at approximately 16:00 UTC, we began experiencing DNS issues resulting in availability degradation of some services. We have taken action that is expected to address the portal access issues here shortly. We are actively investigating the underlying issue and additional mitigation actions." .

Oct 29, 19:52:03 GMT+0
Monitoring - PlanSafe & PlanStudio still remain accessible, but there are known problems with our Microsoft hosted media CDN that may result in problems with viewing product content, such as images shown during training. Latest update from Microsoft: We initiated the deployment of our "last known good" configuration, which has now successfully been completed. Customers may have begun to see initial signs of recovery. We are currently recovering nodes and routing traffic through healthy nodes, and as we make progress in this workstream, customers will continue to see improvement. At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 23:20 UTC on 29 October 2025..

]]> tag:status.locatrix.com,2005:Maintenance/cmgzsgy6r00aa683uqxm3mk57 2025-10-26T04:00:00.000+00:00 2025-10-26T04:00:00.000+00:00 Deployment of backend system upgrade Type: Maintenance

Duration: 13 minutes

Affected Components: Map Service, PlanSafe, PlanKit Service, Account Service, PlanStudio, ESAPI, Event Service, PlanKit API, ADFS Authentication, Image Service, Spatial Plan Service, Gateway

Oct 26, 04:00:00 GMT+0
Identified - A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes..

Oct 26, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 26, 04:12:33 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.locatrix.com,2005:Incident/cmgwjfhnc006hro31xu49crv0 2025-10-18T17:14:40.535+00:00 2025-10-18T17:14:40.559+00:00 Map Service outage Type: Incident

Duration: 26 minutes

Affected Components: Map Service

Oct 18, 17:14:40 GMT+0
Investigating - Map Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 18, 17:40:41 GMT+0
Resolved - Map Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmgwjex71000a5xag3gbblwz2 2025-10-18T17:14:14.028+00:00 2025-10-18T17:14:14.055+00:00 Account Service outage Type: Incident

Duration: 26 minutes

Affected Components: Account Service

Oct 18, 17:14:14 GMT+0
Investigating - Account Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 18, 17:40:30 GMT+0
Resolved - Account Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmgwjertw0005k2m4sw7kyk8g 2025-10-18T17:14:07.075+00:00 2025-10-18T17:14:07.089+00:00 PlanKit Service outage Type: Incident

Duration: 27 minutes

Affected Components: PlanKit Service

Oct 18, 17:14:07 GMT+0
Investigating - PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 18, 17:41:09 GMT+0
Resolved - PlanKit Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmgwjeqs0000694o9esmg1vkj 2025-10-18T17:14:05.711+00:00 2025-10-18T17:14:05.738+00:00 Image Service outage Type: Incident

Duration: 27 minutes

Affected Components: Image Service

Oct 18, 17:14:05 GMT+0
Investigating - Image Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 18, 17:41:06 GMT+0
Resolved - Image Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmggvs7zc00o312fyyhc463l5 2025-10-07T18:16:11.111+00:00 2025-10-07T18:16:11.135+00:00 Account Service outage Type: Incident

Duration: 6 minutes

Affected Components: Account Service

Oct 7, 18:16:11 GMT+0
Investigating - Account Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 7, 18:22:08 GMT+0
Resolved - Account Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmggvroyh03be1uhhkxgp4gmn 2025-10-07T18:15:46.375+00:00 2025-10-07T18:15:46.501+00:00 Map Service outage Type: Incident

Duration: 7 minutes

Affected Components: Map Service

Oct 7, 18:15:46 GMT+0
Investigating - Map Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 7, 18:22:37 GMT+0
Resolved - Map Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmggvrjry04u3jtd65so9o0xg 2025-10-07T18:15:39.665+00:00 2025-10-07T18:15:39.822+00:00 ADFS Authentication outage Type: Incident

Duration: 7 minutes

Affected Components: ADFS Authentication

Oct 7, 18:15:39 GMT+0
Investigating - ADFS Authentication cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 7, 18:22:30 GMT+0
Resolved - ADFS Authentication is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmggvrg3601kakh35rjlfq73l 2025-10-07T18:15:34.961+00:00 2025-10-07T18:15:34.984+00:00 PlanStudio outage Type: Incident

Duration: 7 minutes

Affected Components: PlanStudio

Oct 7, 18:15:34 GMT+0
Investigating - PlanStudio cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 7, 18:22:27 GMT+0
Resolved - PlanStudio is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Incident/cmggvr9af02p7qa346ip7cs9y 2025-10-07T18:15:26.151+00:00 2025-10-07T18:15:26.167+00:00 Image Service outage Type: Incident

Duration: 7 minutes

Affected Components: Image Service

Oct 7, 18:15:26 GMT+0
Investigating - Image Service cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 7, 18:22:16 GMT+0
Resolved - Image Service is now operational! This update was created by an automated monitoring service..

]]> tag:status.locatrix.com,2005:Maintenance/cmgg3bvss000u6j1in5exstnn 2025-10-07T12:00:00.000+00:00 2025-10-07T12:00:00.000+00:00 Deploying hot fix for WholeSale SMS API change Type: Maintenance

Duration: 20 minutes

Affected Components: PlanSafe

Oct 7, 12:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Oct 7, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 7, 12:20:00 GMT+0
Completed - Maintenance is now in progress.

]]> tag:status.locatrix.com,2005:Maintenance/cmfz1zrqr04bthjgm1jvmrad7 2025-09-25T11:30:00.000+00:00 2025-09-25T11:30:00.000+00:00 Deploying PlanSafe Build 1.0.127 (270) Type: Maintenance

Duration: 11 minutes

Affected Components: PlanSafe

Sep 25, 11:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Sep 25, 11:30:01 GMT+0
Identified - Maintenance is now in progress.

Sep 25, 11:41:14 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.locatrix.com,2005:Maintenance/cmfxmdagc004bli3ca7bnzxum 2025-09-24T11:30:00.000+00:00 2025-09-24T11:30:00.000+00:00 Deploying PlanSafe build 1.0.126 Type: Maintenance

Duration: 20 minutes

Affected Components: PlanSafe

Sep 24, 11:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Sep 24, 11:30:01 GMT+0
Identified - Maintenance is now in progress.

Sep 24, 11:50:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.locatrix.com,2005:Maintenance/cmesly7ac003i78sh3ozxbh6y 2025-08-26T14:00:00.000+00:00 2025-08-26T14:10:00.000+00:00 PlanSafe V2 - Hotfix Type: Maintenance

Duration: 10 minutes

Affected Components: PlanSafe

Aug 26, 14:10:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 26, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 26, 14:00:00 GMT+0
Identified - Minor bugfix related to a configuration component..

]]> tag:status.locatrix.com,2005:Maintenance/cmerdygy100r6muaj3c3815wr 2025-08-25T17:30:00.000+00:00 2025-08-25T17:30:01.000+00:00 PlanSafe maintenance deployment Type: Maintenance

Duration: 10 minutes

Affected Components: PlanSafe

Aug 25, 17:30:01 GMT+0
Identified - Maintenance is now in progress.

Aug 25, 17:40:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 25, 17:30:00 GMT+0
Identified - Regular deployment of PlanSafe system feature upgrades. May cause a brief outage of around 5-10 minutes..

]]> tag:status.locatrix.com,2005:Maintenance/cmdzceirf00lx9yb1ir0jt8f9 2025-08-10T04:00:00.000+00:00 2025-08-10T04:00:00.000+00:00 Deployment of backend system upgrade Type: Maintenance

Duration: 37 minutes

Affected Components: Gateway , ADFS Authentication, Event Service, Account Service, PlanKit API, PlanSafe, ESAPI, PlanKit Service, Image Service, PlanStudio, Spatial Plan Service, Map Service

Aug 10, 04:00:00 GMT+0
Identified - ``` A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes. ```.

Aug 10, 04:37:27 GMT+0
Completed - Maintenance has completed successfully..

Aug 10, 04:00:52 GMT+0
Identified - Maintenance is now in progress..

]]> tag:status.locatrix.com,2005:Maintenance/cme0zgmcr0048rjpa5xafvcm2 2025-08-07T11:30:00.000+00:00 2025-08-07T11:30:00.000+00:00 Deploying SCORM Support for Course/Campus Type: Maintenance

Duration: 15 minutes

Affected Components: PlanSafe

Aug 7, 11:30:00 GMT+0
Identified - Deploying SCORM support for course/campus variables and updated slideshow training, along couple of bug fixes..

Aug 7, 11:45:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 7, 11:30:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.locatrix.com,2005:Maintenance/cmdnp8sw300sm857w0izai47d 2025-07-29T11:00:00.000+00:00 2025-07-29T11:00:00.000+00:00 Deploying PlanSafe - Hot fix round 2 Type: Maintenance

Duration: 20 minutes

Affected Components: PlanSafe

Jul 29, 11:00:00 GMT+0
Identified - Deploying hot fixes and the email us feature to enable V2 ro Parner PlanSafes..

Jul 29, 11:20:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 29, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.locatrix.com,2005:Maintenance/cmde514my002ddvmd9dfm4ibl 2025-07-22T11:15:00.000+00:00 2025-07-22T11:15:00.000+00:00 Deploying PlanSafe V2 - Hot fix Type: Maintenance

Duration: 20 minutes

Affected Components: PlanSafe

Jul 22, 11:15:00 GMT+0
Completed - Releasing hot fix for couple of issues reported after V2 release..

]]> tag:status.locatrix.com,2005:Maintenance/cmdcpd0jt001o13c2mpwker13 2025-07-21T11:00:00.000+00:00 2025-07-21T11:15:00.000+00:00 Deploying PlanSafe V2 Type: Maintenance

Duration: 15 minutes

Affected Components: PlanSafe

Jul 21, 11:15:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 21, 11:00:00 GMT+0
Identified - Deploying PlanSafe V2 to the first rounds of clients..

Jul 21, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.locatrix.com,2005:Maintenance/cmaw5f92o001zmokwiqn9zlal 2025-05-25T04:00:00.000+00:00 2025-05-25T04:00:00.000+00:00 Deployment of backend system upgrade Type: Maintenance

Duration: 16 minutes

Affected Components: Gateway , ADFS Authentication, Event Service, PlanSafe, Account Service, PlanKit API, Spatial Plan Service, ESAPI, PlanStudio, Image Service, PlanKit Service, Map Service

May 25, 04:00:00 GMT+0
Identified - ``` A regularly scheduled release of the latest software upgrade for our system's backend components. The outage is expected to last for approximately 15 minutes. ```.

May 25, 04:25:04 GMT+0
Completed - Maintenance has completed successfully..

May 25, 04:09:18 GMT+0
Identified - Maintenance is now in progress..

]]> tag:status.locatrix.com,2005:Maintenance/cmaz1zsaj006nwabzcudc2xo0 2025-05-22T12:00:00.000+00:00 2025-05-22T12:00:01.000+00:00 PlanSafe CBA-Uptick updated Compliance API deployment Type: Maintenance

Duration: 10 minutes

Affected Components: PlanSafe

May 22, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

May 22, 12:00:00 GMT+0
Identified - Deploying API changes to cbademo.locatrix.com.

May 22, 12:10:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.locatrix.com,2005:Maintenance/cmaw372uy001amokwy2eadpfe 2025-05-20T12:00:00.000+00:00 2025-05-20T12:00:00.000+00:00 PlanSafe CBA-Uptick compliance alert API deployment Type: Maintenance

Duration: 10 minutes

Affected Components: PlanSafe

May 20, 12:00:00 GMT+0
Identified - Deploying PlanSafe compliance alert API changes to support Uptick integration for CBA.

May 20, 12:10:00 GMT+0
Completed - Maintenance has completed successfully.

May 20, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.locatrix.com,2005:Maintenance/cm9vm44gt003ivfta1xrjjv8p 2025-04-26T10:00:00.000+00:00 2025-04-26T10:00:01.000+00:00 PlanStudio backend storage maintenance Type: Maintenance

Duration: 3 hours and 30 minutes

Affected Components: Account Service, Spatial Plan Service, ESAPI, PlanStudio, Image Service, PlanKit Service, PlanKit API

Apr 26, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 26, 10:00:00 GMT+0
Identified - We will be performing backend storage work on the system during this time that will require a longer maintenance period. This work will result in improved system redundancy and backend data protection..

Apr 26, 13:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.locatrix.com,2005:Maintenance/cm9a0fv09000f6jwizma7y69o 2025-04-09T14:16:00.000+00:00 2025-04-09T14:26:00.000+00:00 PlanSafe maintenance deployment Type: Maintenance

Duration: 10 minutes

Affected Components: PlanSafe

Apr 9, 14:26:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 9, 14:16:00 GMT+0
Identified - Regular deployment of PlanSafe system feature upgrades. May cause a brief outage of around 5-10 minutes..

Apr 9, 14:16:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.locatrix.com,2005:Maintenance/cm91izc4g002hzmq5ced0x6lq 2025-04-03T15:46:00.000+00:00 2025-04-03T15:46:01.000+00:00 PlanSafe maintenance deployment Type: Maintenance

Duration: 10 minutes

Affected Components: PlanSafe

Apr 3, 15:46:01 GMT+0
Identified - Maintenance is now in progress.

Apr 3, 15:46:00 GMT+0
Identified - Regular deployment of PlanSafe system feature upgrades. May cause a brief outage of around 5-10 minutes..

Apr 3, 15:56:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.locatrix.com,2005:Maintenance/cm8xcqzsx000518qf19feit58 2025-03-31T17:39:00.000+00:00 2025-03-31T17:49:00.000+00:00 PlanSafe maintenance deployment Type: Maintenance

Duration: 10 minutes

Affected Components: PlanSafe

Mar 31, 17:49:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 31, 17:39:00 GMT+0
Identified - Regular deployment of PlanSafe system feature upgrades. May cause a brief outage of around 5-10 minutes..

Mar 31, 17:39:01 GMT+0
Identified - Maintenance is now in progress.

]]>