Locatrix - Notice history

All systems operational

99.9881% uptime

PlanSafe - Operational

100.000% uptime
Feb 2025 · 100.000%Mar · 100.000%Apr · 100.000%

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Feb 2025
Mar 2025
Apr 2025

PlanStudio - Operational

99.9763% uptime
Feb 2025 · 100.000%Mar · 99.9328%Apr · 100.000%

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Feb 2025
Mar 2025
Apr 2025

Notice history

View current status

Apr 2025

APR26
PlanStudio backend storage maintenance
CompletedMaintenance3 hours 30 minutes
  • CompletedApril 26, 2025 at 1:30 PMUTC
    Maintenance has completed successfully
  • In progressApril 26, 2025 at 10:00 AMUTC
    Maintenance is now in progress
  • PlannedApril 26, 2025 at 10:00 AMUTC

    We will be performing backend storage work on the system during this time that will require a longer maintenance period. This work will result in improved system redundancy and backend data protection.

APR9
PlanSafe maintenance deployment
CompletedMaintenance10 minutes
  • CompletedApril 09, 2025 at 2:26 PMUTC
    Maintenance has completed successfully
  • In progressApril 09, 2025 at 2:16 PMUTC
    Maintenance is now in progress
  • PlannedApril 09, 2025 at 2:16 PMUTC

    Regular deployment of PlanSafe system feature upgrades. May cause a brief outage of around 5-10 minutes.

APR3
PlanSafe maintenance deployment
CompletedMaintenance10 minutes
  • CompletedApril 03, 2025 at 3:56 PMUTC
    Maintenance has completed successfully
  • In progressApril 03, 2025 at 3:46 PMUTC
    Maintenance is now in progress
  • PlannedApril 03, 2025 at 3:46 PMUTC

    Regular deployment of PlanSafe system feature upgrades. May cause a brief outage of around 5-10 minutes.

PlanSafe Assessment Errors
ResolvedPartial outage9 minutes
  • ResolvedUTC

    The issue has been identified as relating to a minor update rolled out the night of 31/03/25. We have rolled back this update, and are confirming that the issue is now resolved. We are monitoring for any further impact.

  • InvestigatingUTC

    We are currently investigating an issue where some users are experiencing errors when attempting to do an assessment on PlanSafe.

Mar 2025

MAR31
PlanSafe maintenance deployment
CompletedMaintenance10 minutes
  • CompletedMarch 31, 2025 at 5:49 PMUTC
    Maintenance has completed successfully
  • In progressMarch 31, 2025 at 5:39 PMUTC
    Maintenance is now in progress
  • PlannedMarch 31, 2025 at 5:39 PMUTC

    Regular deployment of PlanSafe system feature upgrades. May cause a brief outage of around 5-10 minutes.

MAR20
PlanSafe maintenance deployment
CompletedMaintenance10 minutes
  • CompletedMarch 20, 2025 at 4:34 PMUTC
    Maintenance has completed successfully
  • In progressMarch 20, 2025 at 4:24 PMUTC
    Maintenance is now in progress
  • PlannedMarch 20, 2025 at 4:24 PMUTC

    Regular deployment of PlanSafe system feature upgrades. May cause a brief outage of around 5-10 minutes.

PlanStudio outage
ResolvedMajor outage29 minutes
  • ResolvedUTC

    PlanStudio is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    PlanStudio cannot be accessed at the moment. This incident was created by an automated monitoring service.

PlanKit API outage
ResolvedMajor outage28 minutes
  • ResolvedUTC

    PlanKit API is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    PlanKit API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Image Service outage
ResolvedMajor outage28 minutes
  • ResolvedUTC

    Image Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Image Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

Feb 2025

FEB26
PlanSafe System Upgrade
CompletedMaintenance10 minutes
  • CompletedFebruary 26, 2025 at 5:33 PMUTC
    Maintenance has completed successfully
  • In progressFebruary 26, 2025 at 5:23 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 26, 2025 at 5:23 PMUTC

    Regular deployment of PlanSafe system feature upgrades. May cause a brief outage of around 5-10 minutes.

Account Service outage
ResolvedMajor outage1 minute
  • ResolvedUTC

    Account Service is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Account Service cannot be accessed at the moment. This incident was created by an automated monitoring service.

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