Locatrix - PlanSafe Assessment Errors – Incident details

PlanSafe Assessment Errors

ResolvedPartial outage9 minutes

Affected

Products

Operational from 12:09 AM to 12:19 AM

PlanSafe

Operational from 12:09 AM to 12:19 AM

  • ResolvedUTC

    The issue has been identified as relating to a minor update rolled out the night of 31/03/25. We have rolled back this update, and are confirming that the issue is now resolved. We are monitoring for any further impact.

  • InvestigatingUTC

    We are currently investigating an issue where some users are experiencing errors when attempting to do an assessment on PlanSafe.