Locatrix - Notice history

All systems operational

100% - uptime

PlanSafe - Operational

100% - uptime
Jan 2026 · 100.00%Feb · 99.458%Mar · 100.00%

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Jan 2026
Feb 2026
Mar 2026

PlanStudio - Operational

100% - uptime
Jan 2026 · 100.00%Feb · 99.458%Mar · 100.00%

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Jan 2026
Feb 2026
Mar 2026

Notice history

Mar 2026

No notices reported this month

Feb 2026

Email Deliverability Issues
  • Resolved
    Resolved

    Mitigations have been applied on our mail servers by Microsoft, and service is restored with affected customers now being able to receive emails again. We are continuing to monitor the situation for any further degradation in email delivery.

  • Identified
    Identified

    We have identified the cause being a rate limit imposed on our mail server by Microsoft. We are currently investigating potential mitigative measures, along with working with Microsoft to resolve this issue. If you are experiencing this issue, please wait a while before trying again.

  • Investigating
    Investigating

    We are aware of issues with emails being delivered to personal Microsoft email addresses, impacting outlook, live, and hotmail emails.

    This is affecting:

    PlanSafe

    • Email reminders

    • Access codes

    • New user invites

    • Certificate emails

    PlanStudio

    • Partnership invitations

Jan 2026

PlanKit API outage
  • Resolved
    Resolved

    PlanKit API is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    PlanKit API cannot be accessed at the moment. This incident was created by an automated monitoring service.

Jan 2026 to Mar 2026

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