Locatrix - PlanKit Service outage – Incident details

All systems operational

PlanKit Service outage

Resolved
Partial outage
Started 8 months agoLasted about 4 hours

Affected

Products

Operational from 4:22 AM to 8:25 AM

PlanSafe

Operational from 4:22 AM to 8:25 AM

PlanStudio

Operational from 4:22 AM to 8:25 AM

API

Operational from 4:22 AM to 8:25 AM

Gateway

Operational from 4:22 AM to 8:25 AM

ESAPI

Operational from 4:22 AM to 8:25 AM

Updates
  • Resolved
    UTC
    Resolved

    We identified that a recently-deployed change was causing performance degradation, and have rolled back the change.

  • Investigating
    UTC
    Investigating

    PlanKit Service cannot be accessed at the moment. This incident was created by an automated monitoring service.